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Leading with Care in a Tough World


Poor leadership spawns many current organizational ills: disengagement, turnover, absenteeism, and more. What is going wrong? Some leaders have the right beliefs and sentiments. Others may possess the right skills. Yet, world-class leaders need BOTH the right beliefs and practices to address the current employee and organizational challenges. That ideal combination produces a leader who goes beyond servant leadership to truly caring leadership – and the results on employee engagement are profound.

In their new book, Leading With Care in a Tough World:  Beyond Servant Leadership, authors Bob DeKoch and Phil Clampitt detail the transformation to caring leadership – and the reasons it’s so deeply needed by so many organizations. They share those reasons with host Maureen Metcalf in this episode.

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Bob DeKoch has devoted his entire career to leadership roles, refining his own skills, and mentoring hundreds of aspiring leaders. His passion for people and for extraordinary outcomes is what drives him. Rising to senior executive roles in numerous organizations, Bob has developed and put into practice the many teachings in his books. He has over four decades of experience across major market sectors: the construction services industry and real estate development business, the pulp and paper industry, the beverage industry, and the chemical industry. He has served on boards of US organizations—for-profit and nonprofit—including a major international corporation. This diverse experience has helped him develop unique insight into inspired leadership. Bob is currently the founder of the leadership consulting firm, Limitless, whose services are described at www.lmtlss.biz.


Phillip G. Clampitt (PhD, University of Kansas) is the Blair Endowed Chair of Communication at the University of Wisconsin Green Bay. He was previously designated the Hendrickson Named Professor of Business. Phil has won numerous awards for his teaching and scholarship. His students started calling him “Dr. So What” because he asked, “So what?” so often, as a prod to encourage them to think about the implications of their ideas (see www.DrSoWhat.com). The Wall Street Journal and MIT Sloan Management Review highlighted his work on decision downloading, which details how companies can effectively communicate decisions to those not involved in the decision-making process. Phil has consulted on leadership, communication, and strategic planning with organizations such as Nokia, PepsiCo, The US Army War College, Schneider National, and Dental City.