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SUPCO Says Insurance Repair Estimates Not Part Of Consumer Protection Laws

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The Republican-controlled Ohio Supreme Court has ruled laws protecting consumers from deceptive practices do not apply to insurance company repair estimates. The court made that ruling in the case involving a Columbus insurance company, voting to overturn a lower court ruling that said an insurance company providing a repair estimate constituted a "consumer transaction." The case involved a couple who sued Farmers Insurance in a vehicle repair dispute. The court says a 1990 law applicable in the case specifically exempts dealings between insurers and customers from the definition of a consumer transaction. The couple had successfully sued under the Ohio Consumer Sales Practices Act.

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