The Good Fight: Using Productive Conflict
Business today is more competitive than ever; staying ahead requires you to make tough calls, face hard choices, and work through conflict. But productive conflict is so rare. Why? Because productive conflict requires a different mindset, new skills, and repeatable processes -- none of which come naturally. Liane Davey joins Maureen to discuss building a productive conflict culture.
Liane Davey is a New York Times bestselling author of three books, including The Good Fight: Use Productive Conflict to Get Your Team and Your Organization Back on Track. Known as the Water Cooler Psychologist, she is a regular contributor to the Harvard Business Review and frequently called on by media outlets for her experience on leadership, team effectiveness, and productivity. As the co-founder of 3COze Inc., she advises on strategy and executive team effectiveness at companies such as Amazon, Walmart, TD Bank, Google, 3M, and Sony. Liane has a Ph.D. in Organizational Psychology.