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Disruption In America’s Favorite Pastime: MLB CEO Shares Insights

Mark Shapiro, President and CEO of the Toronto Blue Jays, joins the show to share his approach to effective leadership and discuss how this approach positioned the Toronto Blue Jays to navigate the challenges they faced -- and the solutions they implemented so that the game could go on amidst the COVID pandemic.  He reveals the leadership insights learned in these unusual times. Through this conversation, Mark’s comments and perspective illustrate the best of effective leadership.

Over a career that spans 28 seasons, Mark Shapiro is one of the rare executives in Major League Baseball who has had the opportunity to lead and impact baseball, business, and league operations. Widely considered one of MLB’s top executives, he was appointed as President & CEO of the Toronto Blue Jays in November 2015, following 24 seasons within the Cleveland Indians organization. Following both the 2005 and 2007 seasons, Shapiro was named the Sporting News “Executive of the Year,” at the time the only active GM in MLB to win the award twice. In 2005 he was also named “Executive of the Year” by Baseball America, and after the 2006 season, the Indians organization was named “Organization of the Year” by TOPPS for the first time. In 2007, Mark was named to the elite “40 under 40” by Sports Business Journal, as well as being listed on Baseball America’s “10 to Watch” list.  

Maureen Metcalf, Founder, CEO, and Board Chair of Metcalf & Associates is a highly sought-after expert in anticipating and leveraging future business trends to transform organizations. She has captured her thirty years of experience and success in an award-winning series of books which are used by public, private and academic organizations to align company-wide strategy, systems and culture with innovative leadership techniques. As a preeminent change agent, Ms. Metcalf has set strategic direction and then transformed her client organizations to deliver significant business results such as increase profitability, cycle time reduction, improved quality, and increased employee effectiveness. For years, she has been willing to share her hard-won insights – through conference speaking, industry publications, radio talk-shows, and video presentations.
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