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Four Key Lessons on Trust & Safety from Amazon’s Head of Family Trust

Carlton Canary

Your current skills can take you to surprising places. That’s the backstory for Amazon’s Head of Family Trust, Catherine Teitelbaum. It could be your story, too!

Catherine started as a classroom teacher; she’s now a tech leader. And, as she tells host Maureen Metcalf, it was a natural progression…but one she never foresaw. In this episode, she shares her journey, how those skills were perfect as online companies realized they needed trust and safety programs to maintain safe spaces online for kids and families, and the lessons learned as she ascended the leadership ladder.

BIO:
Catherine Teitelbaum, Head of Family Trust at Amazon, is a former educator and industry veteran with 25 years of experience in the fields of online safety, product policy, educational technology, and developing trustworthy digital products. For more than a decade, Catherine held senior positions within Yahoo!, leading the award-winning Yahooligans and Yahoo! Education products as well as global policy initiatives. Catherine was the Chief Trust & Safety Officer at ASKFm, leading the safety turnaround of the teen Q&A app, and has consulted for a variety of popular social media apps. Most recently Catherine led Trust & Safety for Twitch, Amazon’s popular live-streaming service.