How can you have solutions for your customers before they even know they need them? Or BE the change instead of reacting to change? That’s all part of the job for Mastercard’s Chief Innovation Officer, Ken Moore. He says the rate of change for businesses will soon increase 400%, as if the world isn’t changing fast enough already! But no worries; Ken shares the keys to innovation and being ready for change with you in this episode.
BIO:
Ken Moore is chief innovation officer at Mastercard and a member of the company's Management Committee. He leads the Mastercard Foundry organization, inclusive of R&D, Digital Futures, Product Lifecycle Management, and Experience Research & Design teams. In this role, Ken is responsible for the company's innovation agenda, including incubating and bringing new products and services to market, unlocking the potential of emerging technologies, and anticipating changes in customer needs. Ken is an advisory board member to the World Intellectual Property Organization on the production of the Global Innovation Index, and an Expert-in-Residence at Harvard Innovation Labs at the Harvard John A. Paulson School of Engineering and Applied Sciences.
