An open door is an opportunity – and a risk. Assess that risk a little easier with the one-way and two-way door framework. It’s just one of the tools Amazon uses to innovate better and faster.
In this episode, two Amazon execs explain how and why they innovate in areas outside of the company’s stereotypical retail business: in sustainability and in the music industry. The impact has been huge. Over 500 companies have joined Amazon in their climate pledge, moving to clean energy and other sustainable practices. In music, they’re redefining the industry, even discovering new artists such as Chappell Roan!

Kara Hurst leads Amazon’s sustainability efforts, overseeing the company’s initiatives on environmental sustainability and social responsibility. Under her leadership, Amazon announced its commitment to be net-zero carbon by 2040 and co-founded The Climate Pledge, which now has over 525 signatories. Before joining Amazon, Kara was CEO of The Sustainability Consortium and served as Vice President at BSR, where she led global partnerships and built sustainability programs for businesses. Kara holds a BA from Barnard College of Columbia University and a Master’s in Public Policy from the University of California, Berkeley.

Ryan Redington oversees all aspects of Amazon Music, including strategy, product development, licensing, marketing, and industry relations. He has led the service’s growth into one of the world’s leading audio streaming platforms. Prior to becoming General Manager, Ryan was Vice President of Music Industry, where he led partnerships with artists and labels. Ryan started his Amazon career in the Prime Video division before moving to Amazon Music, where he initially managed the physical music category. Ryan sits on the boards of the Academy of Country Music and the Country Music Association. He holds a BS in Industrial Engineering and a minor in Business Administration from the University of Iowa.